What Information Do We Collect?
When you visit our website you may provide us with personal information you knowingly choose to disclose that is collected on an individual basis. Website use information is also collected as you and others browse our website.
Personal Information Collected
Pacific Merchants is the sole owner of the information collected on this website. When ordering or signing up on our mailing list, you will provide us personal information about yourself, your firm or company, and your practices when you register through our website e-commerce shopping cart SEO-Cart. This information is protected against theft and potential website data breaches.
If you choose to purchase products or services from us, you may need to give personal information and authorization to successfully complete your purchase. The e-commerce shopping cart software SEO-Cart order forms request this data from users including: billing and shipping contact information including but not limited to customer name, addresses, phone numbers and e-mail addresses; financial information depending on payment method. Credit card payments require credit card number, card code and expiration date. E-check payments require bank name, routing number and account number. These orders may require other billing contact information including but not limited to billing name, billing phone number, and company name. This information is used for billing purposes and may be used to verify and fill customers’ orders. If a difficulty is encountered when processing an order, your billing or shipping contact information may be used for obvious purposes.
Pacific Merchants has implemented multiple levels of website security to ensure a safe online shopping environment. We use secure servers that are monitored 24/7 and have received SSL secure server certification. To date, Pacific Merchants has not received any reports of credit card fraud.
All personal information, billing information, and all other transaction information are required to be collected from at least a 128-bit encrypted secure web page. Upon order submission all information is serialized and securely stored in a database for our customers’ protection. Fraudulent order information is subject to be disclosed to your credit card issuing bank.
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Pacific Merchants will cover the entire liability for you, up to the full $50.00. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Your IP address is an identifier for your computer or device on a TCP/IP network, in this case, the Internet. Your IP address is automatically collected by our web server to analyze trends, administer the site, and track user movement. Your IP address is stored when you place an order and may be used in fraudulent charge investigations.
3rd Party Services
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services that they may choose to purchase. These companies do not share, store or use personally identifiable information for any secondary purposes.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
We provide links to third-party sites. Since we do not control these websites, we encourage you to review the privacy policies posted on these (and all) third-party sites.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. Pacific Merchants encourages parents to go online with their children.
Accessing and Updating Information
We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or e-mail address or via our contact form.
Modification of our privacy and security policy performed by Cirkuit Networks, Inc. Pacific Merchants reserves the right to change or update this policy at any time by posting a notice that we are changing our Privacy & Security Policy.
Discount and Coupon Code Policy
Unless otherwise stated, our discounts and coupons are NOT combinable with one another or with other special sales. Please use only one sale or coupon code at a time and save your others for another time. This includes our newsletter sign up and our free shipping coupon code. Unless otherwise stated, codes are for retail customers only.
Coupon codes that offer a discount are NOT valid on our items in the "sale" section of the website unless explicitly stated. These items are already highly discounted.